We offer various kinds of support contracts depending on your needs, just read the offers below
All contracts are to be paid in advance per year. Except Platinum that's to be paid in advance per month
Bronze (€200 a year)
Small sites
- Quarterly updates of website components
- Access to support website
- Support questions to be summit-ed to our support system
- Fixes within 72-hours
- 12 Hours support per year
Silver (€50 p/m)
Medium sites
- Bi-Monthly updates of website components
- Access to support website
- Support questions to be summit-ed to our support system
- Email-to-SMS support for urgent fixes
- Fixes within 48-hours
- 12 Hours support per quarter
Gold (€100 p/m)
Big Sites
- Monthly updates of website components
- Set-up of test system on your server
- Access to support website
- Support questions to be summit-ed to our support system
- Fixes within 24-hours
- 4 Hours support per month
Platinum (starts from €200 p/m)
A custom contract can hold one or more of the following parts
- Monthly updates of website components
- Set-up of test system on your or our server
- Access to support website
- Support questions to be summit-ed to our support system
- Fixes within 8-hours
- Dedicated phone-number for up-to 24/7 support
- 10 Hours support per month also for add-ones and changes
- Datbase and site Back-ups
- Website monitoring